Privacy · Luminex 3D
The Luminex 3D store operator handles store data. We collect your name, phone number, address, city and requested items to process your request, contact you and arrange delivery. Email is optional. Required fields are necessary to process the request. We do not ask for payment card details.
Requests are saved in the store administration hosted by Hostinger. When notifications are enabled, their details are sent to the store operator by email and WhatsApp through the email providers and Meta. The delivery provider receives the information needed for delivery. Depending on the services and configuration, hosting, email and Meta may process some data outside Morocco.
Order and customer records are retained for 180 days by default. Customer records may retain contact details, phone-number history and order references for 180 days after the latest update or request, according to store settings. When enabled, IP addresses are retained only for security and abuse prevention, never for marketing targeting. Automatic deletion requires the scheduled cleanup job. Deleting website data does not automatically remove copies in email, WhatsApp or backups; contact us about those copies.
Marketing offers are optional: we use your email or WhatsApp number for offers only after your separate agreement for that channel. Declining offers does not prevent ordering. You can withdraw your agreement at any time by contacting us. The store may export opted-in contacts to manage campaigns; we do not sell customer data.
The site uses storage needed for the cart, security and your preferences. If Google Analytics or Meta Pixel are enabled, they run only after your corresponding consent. The website does not send your name, phone number or address in analytics events. You can change tracking choices through the site’s privacy settings.
To request access, correction, objection or deletion where applicable, email elhallaoui.marwan@gmail.com. You may also complain to Morocco’s data protection authority, the CNDP, through www.cndp.ma.